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RN Director of Case Management
Jacksonville, FL · HealthcarePosition Title: RN Director of Case Management – Jacksonville, FL
Schedule: Full-time • No Weekends
Job Summary:
The Facility Case Management Director has the overall responsibility for managing and coordinating department activities. The Director ensures staff compliance with organizational policies and external regulatory agencies and takes leadership responsibility to coordinate the integration of the department's patient care and discharge planning processes with related hospital departments and external agencies to ensure continuity of care and optimal clinical resource utilization. The Director has oversight for all aspects of daily hospital case management operations and is accountable for achieving established outcomes through actively engaging interdisciplinary teams and external stakeholders. The Director is a registered nurse with responsibility for all operational aspects of the department. This position requires an executive presence, and candidates must possess excellent communication and presentation skills, proven motivational capabilities, and a demonstrated accomplishment record of delivering results and attaining goals. This position is a subject matter expert in case management that requires solid leadership, trust building, team building, as well as change management skills to ensure success of the department and case management initiatives. This position requires an individual who is a self-starter and has the ability to manage multiple priorities, work with minimal supervision on projects and activities, and demonstrate tact and diplomacy in situations of conflict and controversy. This individual must be able to adapt quickly to change and coordinate efforts across multiple stakeholders.
Responsibilities:
· Directs and evaluates departmental operations, including the case management model, staffing (skill mix and FTEs), use of information technologies, onboarding, and staff competencies to achieve performance and quality objectives.
· Allocates resources to effectively staff department and meet productivity and quality goals.
· Responsible for oversight of CM core functions and practice.
· Ensures the adherence to care coordination and discharge planning processes, ensuring timeliness, quality, and proper documentation.
· Works with the Facility CFO and Division CM Leader to achieve established goals and expectations.
· Assesses and improves the department’s performance by evaluating operational processes, monitoring performance through analyzing data, and implementing sustainable performance improvement activities.
· Ensuring compliance with policies and SOP.
· Establish working relationships with key stakeholders to include CMO, CNO, ancillary service leaders, Ethics & Compliance, and Legal.
· Performs other duties as assigned.
· Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”
Qualifications:
· Bachelor's degree, required
· Master's degree in Nursing, Health Administration, or Business Administration, preferred
· Either Registered Nurse (RN) licensure or Licensed Clinical Social Worker (LCSW), required
· 5-7 years’ experience in overall acute care Hospital Case Management
· 2+ years’ experience in case management leadership
Additional Requirements:
Compensation:
Benefits:
They offer a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Schedule: Full-time • No Weekends
Job Summary:
The Facility Case Management Director has the overall responsibility for managing and coordinating department activities. The Director ensures staff compliance with organizational policies and external regulatory agencies and takes leadership responsibility to coordinate the integration of the department's patient care and discharge planning processes with related hospital departments and external agencies to ensure continuity of care and optimal clinical resource utilization. The Director has oversight for all aspects of daily hospital case management operations and is accountable for achieving established outcomes through actively engaging interdisciplinary teams and external stakeholders. The Director is a registered nurse with responsibility for all operational aspects of the department. This position requires an executive presence, and candidates must possess excellent communication and presentation skills, proven motivational capabilities, and a demonstrated accomplishment record of delivering results and attaining goals. This position is a subject matter expert in case management that requires solid leadership, trust building, team building, as well as change management skills to ensure success of the department and case management initiatives. This position requires an individual who is a self-starter and has the ability to manage multiple priorities, work with minimal supervision on projects and activities, and demonstrate tact and diplomacy in situations of conflict and controversy. This individual must be able to adapt quickly to change and coordinate efforts across multiple stakeholders.
Responsibilities:
· Directs and evaluates departmental operations, including the case management model, staffing (skill mix and FTEs), use of information technologies, onboarding, and staff competencies to achieve performance and quality objectives.
· Allocates resources to effectively staff department and meet productivity and quality goals.
· Responsible for oversight of CM core functions and practice.
· Ensures the adherence to care coordination and discharge planning processes, ensuring timeliness, quality, and proper documentation.
· Works with the Facility CFO and Division CM Leader to achieve established goals and expectations.
· Assesses and improves the department’s performance by evaluating operational processes, monitoring performance through analyzing data, and implementing sustainable performance improvement activities.
· Ensuring compliance with policies and SOP.
· Establish working relationships with key stakeholders to include CMO, CNO, ancillary service leaders, Ethics & Compliance, and Legal.
· Performs other duties as assigned.
· Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”
Qualifications:
· Bachelor's degree, required
· Master's degree in Nursing, Health Administration, or Business Administration, preferred
· Either Registered Nurse (RN) licensure or Licensed Clinical Social Worker (LCSW), required
· 5-7 years’ experience in overall acute care Hospital Case Management
· 2+ years’ experience in case management leadership
Additional Requirements:
- Must have experience in a leadership CM role in a large acute care facility to be considered - Preferably Trauma Level
- Must be polished, have great communication skills with an ability to multi-task.
Compensation:
- Pay Rates: UP to $154/yr. (based on years of experience)
- Incentive Bonus up to 15% available
- Sign-On Bonus: 20K
- Relocation Assistance: Case by Case
- Unmatched Full Comprehensive Benefits Package
- Unmatched potential for flexibility and career growth
Benefits:
They offer a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off facility Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity.
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away from Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund offers free employee-only coverage to full-time and part-time colleagues based on income.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.